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ICTICT202 Work And Communicate Effectively In An IT Environment

Mar 13,23

Question:

The objective of this assessment task is for you to demonstrate that you can use positive and varied communication strategies with ICT clients.

Please provide answers to the five exercises listed below that will demonstrate your understanding of using positive and varied communication strategies with ICT clients.

  1. Create a list of the components that make up the computer network within your workplace or home office including operating system/s, application software and computer hardware.(Approx. 1-2 pages in list format)
  2. Locate an IT policies and procedures document and highlight the points within it that relate to your daily duties (If no document available, create a basic IT policy for your workplace or home office).
  1. Explain the purpose of a computer’s operating system. List the most common operating systems on the market today.
  1. Prepare a short report answering the following questions:
  • Why is it important to keep up-to-date with product directions for the hardware and software you support
  • How will you keep your technical knowledge current in the fast-moving industry of IT
  • Why is Microsoft no longer supporting Windows XP

Contact a small organisation (the one you are working in or another one who is willing to speak with you) and obtain details about the following support requirements. If any of the requirements are not being met, provide suggestions for improvement.

Answer:

Introduction

Communication Strategies with ICT Clients

Student Name:

Student Id:

Module Name:

 

Table of Contents

Introduction. 2

Discussion. 2

Conclusion. 5

Reference list 6

 

Introduction

These answers for the given questions describe the computer technologies, their policies and procedures on the ICT company. It also describes about some of the computer operating systems and the components of the computer. The computer systems are also facing many problems while working. The IT policies have many procedures that the computers and the c company need in their works. It helps the company to work peacefully with their computer systems.

Discussion

Question 1

The list of the components that help to make up the computer network within the workplace

  • Network interface card
  • Switch
  • HUB
  • Router
  • Repeater
  • Bridge
  • Modem
  • Server
  • Client peer
  • Transmission medium
  • Motherboard
  • Storage UNIT
  • Graphics processing unit
  • Random-access memory
  • Read-only memory

Question 2

ICT maintains its policies and the IT systems are the best way to secure companies’ data. There are some of the policies and the procedures of IT departments are discussed below:

Security: Security is one of the main things the IT department does for their ICT company. This helps the company to maintain their bc companies data (Gorban, Aliev & Zhigalov, 2021). Par day there are more than 4 times the security deserve but the information technology department did their work to make the security perfect. They give the facility recovers employee’s data and provides their data safety.

Maintenance: The IT systems have two types of maintenance procedures and there is fundamental infrastructure and systems maintenance. The maintenance process helps ICT companies to provide better services for their customers.

Monitoring and making new communication: Information technology always monitors the problem that the computer’s software is facing. The system’s errors, privacy errors and many other things are included in it. It also creates social communication with ICT customers.

Developing technology: This information technology system refers to the relation between the policies and the process to ensure the information technologies systems and the organisation’s problems, their needs. IT systems policy is maintaining daily works of the ICT employees’ computers problem and the systems problem.

Generate information: It also generates information about the employees and the other companies and secures digital information. IT sector policy is providing new technologies and saving people’s time. It helps ICT companies to develop their technological skills.

Figure 1: IT policies

Source: (McGuffee, 2020)

Question 3

Purpose of the operating systems in computers:

The computer operating systems are Microsoft, Linux, macOS and many more the two types of operating systems are discussed below:

Microsoft: Microsoft is an operating system that was made in the mid of 1980. It has many versions of Windows 10, 7 and many more. It transfers the information between the user and the hardware. It also provides the perfect environment for the software to function. It provides a good structure to magenta every data and monitors the systems problem and its health conditions (McGuffee, 2020).

Linux: Linux maintains the keyboard functions and separates the semicolon or creates new lines. It manages hardware resources and software functions. It provides better systems for computers.

Question 4

Short report about the hardware and software, industry of IT, Why is Microsoft no longer supporting Windows XP

Introduction

The headwear systems and the software systems are important to run a computer smoothly. The report describes why the update is important for the computer system. It also describes the IT industry and some other things.

Discussion

Updates are the most important thing that helps the devices to run smoothly and securely. If the software is updated then the device’s security procedures also increase. It helps to optimise the workflow between the company’s employees (Bisht et al., 2021). It helps the maintenance cost and saves a lot of energy. If hardware systems update the technology is also updated by that. It helps to promote the fastest and never create any hang situation. The updates need to make sure that the computer’s security is safe enough. That’s why updates are important for computers.

Technological knowledge is the most important thing in the current world. The technology helps to develop people’s skills and the country also (Rissman et al., 2020). If people need to develop their skills then they need to learn about the new technologies. They need to follow some IT sectors social media to gain more knowledge about the new technology. People need to understand the new technologies demand in those dates to find better knowledge about IT (Lück et al., 2019). The training process also can help to develop people’s knowledge about the current technology. People need to take on new technological challenges to develop their skills and create confidence for them. Joining others’ conversations also helps to gain more knowledge and people need to read more books about the new technology.

Microsoft support window more than 12 years but it stop supporting and the reason is described below:

Microsoft informs that staying with the window is not safe for Microsoft (Rissman et al., 2020). It also does not take any security support. It creates more viruses for the device and its effects on the computer systems.

Conclusion

After analysing those reports it has been concluded that the software systems or headwear system both need to update for better services.

Question 5

In every company, technology is important for their development. The problem that the people are facing while working is technological error or server problem. While working with a Deputy the company needs to provide perfect technology to improve their employees and security is also important.

Conclusion

After analysing those reports and the answer it has been concluded that operating systems are most impotent for computer systems. Also, information technology is most important for ICT companies. It describes that information technology helps the company to provide better technology for their companies employees. The computer also faces many errors, security problems and many more things. However, it overcomes those problems and the IT systems help them to overcome them. People need to keep their knowledge about new technology to develop their services and skills. It also helps ICT companies to develop their services.

 

Reference list

Bisht, S., Kumar, A., Goyal, N., Ram, M., & Klochkov, Y. (2021). Analysis of Network Reliability Characteristics and Importance of Components in a Communication Network. Mathematics, 9(12), 1347. DOI: https://doi.org/10.3390/math9121347

Gorban, A. V., Aliev, R. I., & Zhigalov, K. Y. (2021, October). Vulnerabilities caused by faulty settings of web application components. In Journal of Physics: Conference Series (Vol. 2032, No. 1, p. 012138). IOP Publishing. DOI: 10.1088/1742-6596/2032/1/012138

Lück, S., Kreszies, T., Strickert, M., Schweizer, P., Kuhlmann, M., & Douchkov, D. (2019). siRNA-Finder (si-Fi) software for RNAi-target design and off-target prediction. Frontiers in Plant Science, 10, 1023. DOI: https://doi.org/10.3389/fpls.2019.01023

McGuffee, J. W. (2020). Why teach operating systems?. Journal of Computing Sciences in Colleges, 35(9), 44-51. Rectived from: https://conf.uni-ruse.bg/bg/docs/cp21/3.2/3.2-4.pdf

Rissman, J., Bataille, C., Masanet, E., Aden, N., Morrow III, W. R., Zhou, N., … & Helseth, J. (2020). Technologies and policies to decarbonize global industry: Review and assessment of mitigation driv DOI: https://doi.org/10.1016/j.apenergy.2020.114848

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