BSBMKG518 Plan And Implement Services Marketing
Mar 13,23Question:
Task 1: Knowledge questionnaire
This assessment task is a written questionnaire comprising of a mix of objective and subjective questions.
The questions are designed to assess the knowledge evidence requirements to complete this unit safely and effectively.
Q 1. Questionnaire
To answer this question, think about a service that is offered by a company that you are familiar with. It could be a service that you have purchased and used.
Address ALL of the following:
- Mention what is the service that you are familiar with
- Briefly describe the characteristics of the service
- Briefly describe the consumer behaviour specific to the service
- List the components of the service guarantee for the service
- Identify and list 3 service marketing strategies that would be appropriate for the service
- Choose one of the service marketing strategies that you have identified and select a service marketing activity associated with it
- List 2 methods to measure the effectiveness of the marketing activity.
- Describe why you have chosen those methods
- Research trends in service delivery and marketing and briefly describe one trend that would apply to the service that you have chosen.
Q 2. Briefly describe the 7 Ps of marketing.
Task 2: Strategies for service marketing
Develop a written report directed to a senior stakeholder in the organisation that addresses the following:
- Identifies strategies for service marketing
- Recommends strategies for service marketing
Task 3: Plan and develop activities for services marketing
1.Develop a written services marketing plan
2.Develop the service level agreement (SLA) listed in your services marketing plan (one of them, if more than one is listed)
Task 4: Present the services marketing plan to relevant stakeholders
The assessment task is designed to assess your competency in the ability to:
- Present the services marketing plan to an audience of relevant stakeholders
- Brief staff and suppliers on their budgets, timelines, roles and responsibilities, and ethical requirements
Task 5: Implement and monitor services marketing strategies
Develop a brief report directed to senior management on the implementation of the marketing services plan
The assessment task is designed to assess your competency in the ability to:
- Implement services marketing activities according to marketing plan for services
- Identify and use evaluation criteria and evaluation methods to determine effectiveness of marketing, and make required modifications
- Analyse success indictors of marketing campaign, and record performance according to organisational reporting requirements
Answer:
Introduction
Analysis of the brand’s advertising strategies
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Table of Contents
Introduction. 2
Discussion. 2
Conclusion. 5
Reference list 6
Introduction
The current assignment demonstrates the marketing and advertising strategies of ALDI Company marketing and has distinguished the constantly evolving strategy thereby giving the values to consumers and versatility to ALDI to make it one of the leading the company in top position.
Discussion
In the new initiatives of the ALDI Company to develop the brand’s position, they changed their weak strategy. It proved that going to the upmarket is inclined to lead in position. So the company has changed the ways of advertising of the brand images. ALDI achieves the priority of the promotion advertising on television media in front of a mass audience (Mahmoud et al., 2021). The particular medium of advertisement ranges mostly in radio, newspaper, and magazines where the company can reach out to the people. It helps the company build trust and good emotional attachments with the leading targets to audiences.
The company has changed the marketing strategy of brand and marketing mix frameworks to cover the showcases of variety in ALDI products. The awareness of the brand recognition of increasing demand for products and constantly improving the brand’s images highlight products and services through the campaign launches. In the marketing mix, the product mix highlights the high-quality products and too much cheaper alternatives to the famous brand’s products (Eyada & Milla, 2020). The strategy of marketing products innovation, the promotion of planning, approaches of pricing the products shall help the brand succeed. The strategy planning achieves the brands to competitively position itself position and thereby accomplish objectives and goals. In contrast, ALDI Company provides good quality and affordable products and claims to relate to innovation and bring about reduction in cost of the products. The pricing strategy of ALDI is a bit high due to high quality compared to other organisation where prices are cheap and they compromise the quality. The positioning and distribution strategy ALDI acquires over 11000 shops across 20 countries to move the approximately open locations. ALDI practices CSR and ensures trash disposal while promoting environmentally friendly transportation of products and equipment. ALDI stores in outlets regional appearances its brand name accordingly produces the holding caption.
Figure 1: Showing the rising of ALDI changes in supermarket shopping.
Source: (The Conversation, 2022)
The firm has swiftly expanded its markets by keeping a favourable relationship with consumers and using positive sentiments to promote scientifically based behavioural improvements. The trends of the consumers’ sentiments are evolving, changing their shopping behavior and the product choices. There have been shifts in the pattern of shopping which is surrounding the trends of market values. The consumers hunch down for the long period of anticipation of the demand (Pinkse, Hahn & Figge, 2019). Aldi’s strategy is based on a distinct client, someone who evaluates food from a utilitarian standpoint. In today’s fast-paced buying environment, Aldi’s consumer demands low prices and will accept penances on choice and administration. While there are many ALDI stores that operate independently, they are increasingly being seen in Australian retail locations. This aligns with ALDI’s expansion in specific business sectors and provides landowners with an additional or optional grocery store anchor with strong consumer recognition and appeal. It’s also important to remember that ALDI stores have a more modest appearance. ALDI customers are almost always female, have lower family income, and are of a more established typical age. There is a strong representation of buyers over the age of 60 who are lured to ALDI’s value deal. Young Families and Older Couples are the two most common Lifestage groups among ALDI customers, in terms of both use and appearance, with 35 percent of ALDI customers over 60 years old and 26 percent resigning.
The core band values give the company beliefs and the vast majority of its target audience to keep the top position. The essential principle of ‘responsibility’ is embodied in this ALDI Corporate Responsibility Policy (CR Policy). It encapsulates their responsibility to ‘individuals and the earth,’ and it directs the daily operations of all of their employees and colleagues. ALDI ensures that its customers receive high-quality products at the lowest possible price. Customer well-being, well-being, and wealth, as well as item maintainability, are all factors people may consider when interpreting item quality. ALDI has to provide customers the information they need to make educated selections. They strive to reduce or eliminate any negative implications of their products and activities while increasing their good attributes and benefits (Curta 2020). The financial worth of the mandatory is assigned in values to a brand there are maintained the consumers bearing cost from the market. Aldi’s principal marketing goal is to increase its share of the total UK staple market. In this way, Aldi’s advertising techniques are focused on establishing client loyalty. Aldi has a distinct approach to retailing that has given them an advantage in a crowded commercial district. Aldi’s unique marketing mix enables them to provide high-quality, own-brand products at the lowest possible price. Aldi’s innovative ‘Like Brands’ and ‘Trade and Save’ advertising campaigns are helping to expand brand awareness. They are assisting Aldi’s advertising venues in their success. “To consistently define criteria for food retailing and to further enhance the market position of the ALDI North Group,” says Aldi’s mission statement. The market values of the brands can be calculated by the current and future demands of the products of the ALDI Company denotes its social status to the consumer positive. As a hallmark of its distinct criteria in the region, Aldi emphasises the organization’s intention to consistently differentiate itself by continually further enhancing its business techniques. In the brand, beliefs are in a position to make the services in compass to guide their products and story in action and behaviours to deliver the decision-making process of the company.
The brand position of the company identifies the current position in the global marketplace to affect the positive brand in positioning various distinguishing dimensions of competing brands. The competitors of the line in creating the brand positioning to the brand need to analyze the understanding of core values in company products and services offers into unique selling at the global market (Azeem et al., 2018). The very clear of understanding the competitor’s brands in different edges of distinct giving in the markets. The unique selling developments of the product’s proposition depending on the ALDI company features and attributes values give customers very unique to catch their minds.
The competitors of the company can be used to establish the position of the products against others. The staples chain, established in Germany, has acquired renown for its affordable prices and forward-thinking work approach. Aldi has been a global success because to its 25 percent returnable store on shopping baskets, welcoming own bag approach, and focus on private brands. Aldi saves money by limiting the weight of its products to private-label brands, limiting its determination, limiting store hours, and keeping its locations small. Aldi’s approach to dealing with smaller shop locations with fewer choices and cheaper pricing is causing competitors to adapt. (Pavone 2019). Cutthroat valuing is a vital technique for Aldi. Aldi can offer quality things at low expenses as it buys in fantastic volume. The truth that Aldi buys such broad measures of these things grant phenomenal use for orchestrating the best expenses with its suppliers. The constantly commercial changing the local and cultural comparison of other international brands.
Conclusion
From the above study it can be concluded that ALDI company overcome lots of challenges in advertising strategy, marketing style and branding. This is done with the purpose to maintain leading position globally.
References
Azeem, M. M., Baker, D., Villano, R. A., Mounter, S., & Griffith, G. (2018). Food shoppers’ share of wallet: A small city case in a changing competitive environment. Journal of Retailing and Consumer Services, 43, 119-130. Retrieved from: https://rune.une.edu.au/web/bitstream/1959.11/22927/3/open/SOURCE02.pdf
Curta, I. A. (2020). Potential and impact of advertising in the Pandemic–opportunities, effects, changes in consumer behavior. SAECULUM, 50(2), 62-69. Retrieved from: https://sciendo.com/pdf/10.2478/saec-2020-0018
Eyada, B., & Milla, A. (2020). Comparative Advertising: Proposed guidelines for Middle Marketers. International Journal of Marketing. Retrieved from: https://pdfs.semanticscholar.org/3f5e/0b215126a5e4581219d8b9c0449dd3ab853a.pdf
Mahmoud, A. B., Ball, J., Rubin, D., Fuxman, L., Mohr, I., Hack-Polay, D., … & Wakibi, A. (2021). Pandemic pains to Instagram gains! COVID-19 perceptions effects on behaviours towards fashion brands on Instagram in sub-Saharan Africa: tech-native vs non-native generations. Journal of Marketing Communications, 1-25.Retrieved from: https://www.tandfonline.com/doi/pdf/10.1080/13527266.2021.1971282
Pavone, P. (2019). Market capitalization and financial variables: Evidence from Italian listed companies. International Journal of Academic Research Business and Social Sciences, 9(3), 1356-1371. Retrieved from: https://www.anrec.it/wp-content/uploads/2019/06/Market_Capitalization_and_Financial_Variables.pdf
Pinkse, J., Hahn, T., & Figge, F. (2019). Supersized tensions and slim responses? The discursive construction of strategic tensions around social issues. Academy of Management Discoveries, 5(3), 314-340. Retrieved from: https://www.research.manchester.ac.uk/portal/files/108003207/AMD_2018_0150.final.pdf
The Conversation. (2022). The rise and rise of Aldi: two decades that changed supermarket shopping in Australia. The Conversation. Retrieved 9 February 2022, from https://theconversation.com/the-rise-and-rise-of-aldi-two-decades-that-changed-supermarket-shopping-in-australia-152822.
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